About Us

OUR STORY & MISSION
London Wholesale, operated by LONDON WHOLESALE DIY LIMITED, is a premier supplier of quality hardware, power tools, building materials, and DIY essentials across the United Kingdom. Founded to meet the demanding requirements of both commercial tradespeople and home improvement enthusiasts, our mission is to deliver professional-grade tools, dependable equipment, and exceptional value without compromising on standards or customer care.

WHAT WE PROVIDE

Comprehensive Hardware Catalogue
From everyday hand tools, precision instruments, and heavy-duty power tools to fixings, plumbing equipment, and building materials, our extensive inventory is carefully curated to ensure safety, durability, and top-tier performance on every project.

Trade-Ready Quality & Reliable Sourcing
We work closely with trusted manufacturers and certified suppliers to ensure every product on our shelves meets stringent British safety and performance benchmarks. Whether managing a major construction site or handling a weekend domestic project, our supplies are built to last.

Nationwide Delivery & Logistics
We believe acquiring professional hardware should be seamless. With nationwide free shipping across the United Kingdom and partnerships with leading carriers—including Royal Mail, Evri, and DPD UK—we ensure your orders arrive quickly, securely, and without hidden fees.

OUR CORE COMMITMENTS

Customer-Centric Service
Our support team is on hand to answer technical inquiries, offer trade guidance, and assist with orders. We offer round-the-clock live chat and dedicated weekday phone support to keep your projects running smoothly.

Transparent Pricing & Policies
We believe in straightforward, honest trade. All prices include applicable UK statutory taxes, all domestic orders ship free with clear delivery schedules, and every order is backed by a 30-day return and exchange policy.

Secure Shopping Experience
Your security is paramount. Our web store employs end-to-end 256-bit SSL encryption and works exclusively with certified, Level 1 PCI-DSS compliant payment gateways, including major credit/debit networks and Shop Pay.

COMPANY DETAILS & REGISTERED OFFICE

Trading Name

Legal Entity Name

  • LONDON WHOLESALE DIY LIMITED

Registered Office & Store Location

Direct Telephone Support

Customer Support Email

Live Chat Assistance

  • Available 24 hours a day, 7 days a week via our website

Customer Service Operating Hours

  • Monday to Friday: 9:00 AM – 5:00 PM Greenwich Mean Time (GMT)

  • Saturday & Sunday: Closed